Interruption in printing of cards

The Directorate of Road Traffic and Safety Services would like to inform the general public that it has very low stock of printing cards used for Driving Licences, Professional Driving Permits, Traffic Register Cards, and Instructor Licences.

The situation has risen due to travel restrictions and also lockdown that several countries are enforcing following the COVID-19 pandemic.  This has led to failure by the supplier of blank cards to transport and deliver them to the Directorate.

In the Interim, DRTSS has put in place all necessary measures to allow processes to flow and business continue.  All clients who were to get a card as an output document shall be issued with an authenticated temporary document to be used attached with other relevant documents, until such a time when the Directorate shall be able to stock enough cards.

The DRTSS is assuring the general public not to panic because this situation is temporary.  Management in liaison with the supplier is doing everything possible to restock the stationery as soon as the restrictions and travel bans have been lifted.

The Directorate wishes to further inform the general public that this arrangement will not affect other transactions whose output documents are face value paper documents such as Learners Licences, Certificate of Fitness (COF) and Vehicle Permits among others.

DRTSS regrets any inconvenience that will arise following the situation.